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Shopping Guide


BestLolita aims to provide you outstanding quality lolita dresses and clothes at lowest possible price, for your fairytale wardrobe. Shop with us is easy, smooth, and secure.

Shopping
Please check out via the shopping cart. For any problems or questions do not hesitate to contact us! Email:

Sizes
Please check the individual size charts on each item before buying as sizes differ by brand and cut. Many dresses can be custom made to your measurements! Please contact us for details.

Shipping
For items in stock, please allow 1-4 business days before shipping. For items that are made on demand or custom orders, please allow up to 2 weeks (excluding Chinese national holidays).
We use DHL, UPS, TNT or EMS for international shipping.
Standard Shipping | Shipping time: 7-12 business days (4PX,DHL PPS,DHL PLE,EPacket(EUB),ETK,ARAMEX)
Rush Shipping | Shipping time: 3-7 business days (FedEX,DHL,UPS.TNT,EMS)
Please allow for delays from postal workers in your country and by customs clearing.

Color deviation:
All monitors differ slightly in colour display. Please be aware that the finished product may look a shade or so different from the colour on your computer screen.

Exchange and Return Policy:
1) Unfortunately most of our clothes cannot be exchanged or returned if you change your mind. Please be aware of this when ordering.
2) If there is a genuine manufacturing error we will be happy to provide refund or exchange. Please contact us in the unlikely case of this happening.
3) There can often be slight differences between size (a couple of centimeters either way) and colour (due to photographing conditions and individual monitor displays). Although we endeavour to assist you at every part of your shopping experience, please be aware that we cannot accept refunds for these reasons
4)If you have any other problems or questions, please do not hesitate to contact us at:
and we will try our best to help you.